Introduction

At BIITS (Bhartiya Institute of Information Technologies), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.


Information We Collect

At BIITS (Bhartiya Institute of Information Technologies), we are committed to protecting your privacy. To provide our services effectively, we collect certain personal and non-personal information. The types of information we collect include:

1. Personal Information

When you engage with our services, we may collect personal information that identifies you, including but not limited to:

  • Full Name
  • Contact Information (such as email address, phone number, and mailing address)
  • Educational Background (academic qualifications, certifications, and other relevant educational details)
  • Employment Information (current and previous employment details, where applicable)
  • Payment Information (credit card details, bank account information, or other payment-related information for course enrollment)
  • Government-issued Identification (such as Aadhar card, PAN number, or passport details, if required for certain services)

2. Non-Personal Information

We also collect non-personal data that does not directly identify you, including:

  • Browser and Device Information (IP address, browser type, operating system, device type, etc.)
  • Usage Data (details of your interactions with our website, such as pages visited, time spent on the website, and other analytical data)
  • Cookies and Tracking Technologies (we use cookies and similar technologies to enhance your experience on our website and gather data for analytics and performance tracking)

3. Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Educational Institutions (if you are enrolling through a partnered institution)
  • Career Platforms (if you access our services via third-party job placement or career development platforms)
  • Payment Processors (to confirm payment details and transactions)

4. Sensitive Information

In some cases, we may collect sensitive information, such as:

  • Health Information (if you enroll in specific courses, such as paramedical or healthcare-related programs)
  • Special Accommodations (for students requiring specific learning accommodations)

By providing us with your personal information, you consent to our collection, use, and protection of your data in accordance with this Privacy Policy. We ensure that your data is used only for legitimate purposes and treated with the utmost confidentiality.


How We Use Your Information

At BIITS (Bhartiya Institute of Information Technologies), we take your privacy seriously. The information we collect is used to provide, improve, and personalize our services. Below is a breakdown of how we use your personal information:

  1. To Provide Our Services
    We use the information you provide to deliver our educational and career counseling services, including enrolling you in courses, providing access to learning resources, and offering career advice.

  2. For Communication
    We may use your contact information to send you important updates, notifications about your courses, upcoming events, changes to our services, and responses to your inquiries. We also send newsletters, promotional materials, and information about new offerings (with your consent).

  3. To Improve User Experience
    The data we collect helps us understand how students and users interact with our platform, enabling us to improve our services, user interface, and course offerings. Feedback and usage patterns are analyzed to enhance our content and make the platform more user-friendly.

  4. To Personalize Services
    We use your preferences, past interactions, and learning history to personalize your experience. This allows us to recommend courses, learning paths, and career opportunities that align with your interests and goals.

  5. For Security and Fraud Prevention
    We use the information to maintain the security of our platform, monitor for any suspicious or fraudulent activity, and ensure the integrity of your account. Your data helps us safeguard against unauthorized access and potential threats.

  6. To Comply with Legal Obligations
    In certain situations, we may be required to process your information to comply with applicable legal obligations, government requests, or enforce our terms and conditions.

  7. For Marketing Purposes
    With your permission, we may use your information to inform you about special offers, new courses, or services that might be of interest to you. You can opt-out of receiving marketing communications at any time.

  8. To Conduct Research and Analysis
    We may anonymize and aggregate data to conduct research and analysis for the improvement of our educational services, market trends, and development of new offerings.

Your trust is important to us, and we are committed to ensuring that your information is only used in ways that benefit you and comply with data protection regulations. For any questions or concerns regarding how we use your personal data, please contact us at hello@biits.org.


How We Protect Your Information

At BIITS (Bhartiya Institute of Information Technologies), safeguarding your personal information is our top priority. We employ stringent security measures to ensure your data is protected from unauthorized access, misuse, or disclosure. Here’s how we protect your information:

  1. Data Encryption: All personal data you provide to us is encrypted both in transit and at rest using industry-standard encryption protocols. This ensures that your information remains secure while being transmitted over the internet and while stored in our systems.

  2. Secure Access: Access to personal information is restricted to authorized personnel only. Our team members are trained on data protection policies and are required to follow strict confidentiality protocols.

  3. Firewall and Security Protocols: Our systems are protected by advanced firewalls and monitoring technologies that continuously detect and prevent unauthorized access, ensuring a robust defense against cyber threats.

  4. Regular Security Audits: We perform regular security assessments and audits of our infrastructure to identify potential vulnerabilities. Any identified issues are promptly addressed to maintain the integrity of our systems.

  5. User Authentication: Access to your account is protected by secure login processes, including multi-factor authentication (MFA), where applicable. This adds an additional layer of security to ensure only you can access your personal account.

  6. Data Minimization: We collect only the information necessary to provide our services, reducing the risk of exposure of unnecessary personal data.

  7. Regular Backups: We regularly back up all critical data to ensure recovery in the event of a system failure or data breach. These backups are stored securely and protected against unauthorized access.

  8. Compliance with Regulations: We adhere to all relevant data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and any local data protection laws applicable to our users.

While we strive to protect your personal information, no system is entirely secure. However, we are committed to taking all reasonable steps to protect your data from unauthorized access and to notify you in the unlikely event of a data breach.


Sharing Your Information

At BIITS (Bhartiya Institute of Information Technologies), we prioritize the privacy and security of your personal information. We are committed to transparency regarding how and with whom your information is shared. Below is an outline of our information-sharing practices:

  1. Third-Party Service Providers:
    We may share your information with trusted third-party service providers who assist us in delivering our services. These providers may offer services such as payment processing, data storage, technical support, and marketing. We ensure that these third parties adhere to strict confidentiality and data protection agreements.

  2. Legal Obligations:
    In certain circumstances, we may be required to disclose your information if mandated by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory investigations. We will only share the minimum amount of information necessary to comply with these legal obligations.

  3. Business Transfers:
    In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. If such a transfer occurs, we will notify you and ensure that the new entity continues to uphold the privacy protections outlined in this policy.

  4. Consent-Based Sharing:
    We may share your personal information with third parties if you have provided explicit consent for us to do so. This could include sharing information with partners for specific promotions, events, or services tailored to your needs. You retain the right to revoke this consent at any time.

  5. Protection of Rights and Safety:
    We may disclose your information if we believe it is necessary to protect the rights, property, or safety of BIITS, our users, or others. This includes sharing information to prevent fraud, security breaches, or any violation of our terms and policies.

  6. Aggregate or De-Identified Data:
    We may share aggregate or de-identified data with partners or researchers for purposes such as improving our services, conducting research, or analyzing trends. This data does not include personal information that can directly identify you.


Your Rights

At BIITS (Bhartiya Institute of Information Technologies), we value your privacy and are committed to protecting your personal data. As a user of our services, you have specific rights regarding your personal information under data protection laws. These rights include:

  1. Right to Access
    You have the right to request access to the personal data we hold about you. This includes the right to obtain information about how your data is being processed, the categories of data being processed, and the purpose of processing.

  2. Right to Rectification
    If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to ensure the accuracy of your data.

  3. Right to Erasure (Right to Be Forgotten)
    You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where consent was provided).

  4. Right to Restrict Processing
    You have the right to request that we limit the processing of your personal data under specific conditions, such as when you dispute the accuracy of the data or object to its processing.

  5. Right to Data Portability
    You have the right to request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this data to another service provider, where technically feasible.

  6. Right to Object
    You may object to the processing of your personal data based on legitimate interests, including profiling, or for direct marketing purposes. We will stop processing your data unless we have compelling legitimate grounds to continue.

  7. Right to Withdraw Consent
    If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  8. Right to Lodge a Complaint
    If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant data protection authority or regulatory body.


How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact us at [Insert contact details]. We will respond to your request in accordance with applicable data protection laws and aim to address your concerns promptly.


Cookies and Tracking Technologies

At BIITS (Bhartiya Institute of Information Technologies), we use cookies and other tracking technologies to enhance your experience on our website and to collect information that helps us understand how our users interact with our services.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit our website. They help us recognize your device and store information about your preferences or past actions.

Types of Cookies We Use

  1. Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.

  2. Performance and Analytics Cookies: These cookies help us understand how visitors use our website by collecting anonymous information. This helps us improve our site’s functionality and optimize user experience.

  3. Functional Cookies: Functional cookies allow our website to remember your choices (such as language or region) and provide enhanced, more personalized features.

  4. Advertising and Marketing Cookies: These cookies track your browsing habits to deliver targeted advertising and marketing content. They also limit how often you see an ad and help us measure the effectiveness of advertising campaigns.

How We Use Cookies

  • Personalization: We use cookies to personalize your browsing experience based on your preferences and past interactions with our website.
  • Analytics: We use tracking technologies like Google Analytics to collect and analyze website traffic and user behavior, which helps us improve our services.
  • Marketing: Cookies help us display relevant advertisements on third-party platforms and tailor our marketing messages based on your interests.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. Please note that if you choose to block cookies, some parts of our website may not function properly.

Third-Party Cookies

In some cases, third-party service providers may place cookies on your device when you interact with our website. These third-party cookies are subject to the privacy policies of the respective providers, and we encourage you to review them for further information.

Tracking Technologies

In addition to cookies, we may use other tracking technologies like web beacons, pixel tags, and tracking scripts to monitor user activities and interactions on our website. These technologies help us gather additional information about user engagement and improve our services.

Consent to Use Cookies

By using our website, you consent to our use of cookies and other tracking technologies in accordance with this Privacy Policy. If you do not agree to the use of cookies, you should disable them through your browser settings or refrain from using our site.


Changes to This Privacy Policy

At BIITS (Bhartiya Institute of Information Technologies), we are committed to maintaining the privacy of our users and ensuring the security of their personal information. As part of this commitment, we may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements.

Any modifications to this Privacy Policy will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page regularly to stay informed about how we are protecting your information and any updates to our privacy practices.

If we make significant changes to the way we handle your personal data, we will notify you via email (if applicable) or by placing a prominent notice on our website. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions, or your use of the BIITS services, shall be subject to the exclusive jurisdiction of the courts located in Sirsa, Haryana, India.

By using our services, you agree to comply with all applicable local, state, national, and international laws and regulations. If you have any questions about these Terms, please contact us at legal@biits.org.


User Responsibilities

As a user of our site, you agree to:

  • Provide accurate, current, and complete information during registration or when submitting inquiries.
  • Maintain the confidentiality of your account credentials and be responsible for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. We are committed to addressing your queries and ensuring your privacy is protected.

You can reach us through the following channels:

📧 Email: hello@biits.org
📞 Phone: [Not Mention]
📍 Office Address: Sirsa, Haryana – 125055

We aim to respond to all inquiries within 30 days and provide the necessary assistance related to your data privacy and usage concerns.

Thank you for trusting BIITS (Bhartiya Institute of Information Technologies). Your privacy matters to us, and we are here to support you in any way we can.

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